A few weeks earlier I met a young woman that waited for hours-and she had an ambulance take her to a different ER, where they set her broken leg. After an hour, I went elsewhere for medical care. They never even signed me in nor asked what my problem was. User ( 02:58) I couldn't get past the front desk. I'm giving one star because the food in the cafeteria wasn't bad. Most are more focused on playing with their phones than patient care. The loud talking and laughter make it impossible for patients to get any rest. The " quiet heals" signs apparently don't apply to the ER doctors and nurses. Employees were rude and very unprofessional. I have had the surgery and just got home today, but I wanted to thank Kaseman ER for a fine job! User ( 22:55) Plan to wait. They were very fast and responsive if I needed to hit the call button, but I was checked on often, and I was not left hurting horribly from the pain. I am very grateful to the doctor and nurse for that. I had to get surgery the next day at another hospital which ambulance took me to, but the pain management was excellent to hold me through the night. I arrived in the evening and spent most of the night there, but nurse Tony and all the staff, CT person, doctor, were all so nice to me and the biggest thing was that the pain management was excellent. Last Friday, I had severe stomach pains and was taken to Kaseman ER by ambulance where it was determined I had appendicitis. Don't waste your time and money here User ( 03:00) No one likes to go to emergency rooms. There is blood all over the floor, crackheads walking around and they did nothing to help my mother at all. Laziest staff I have ever experienced, no help to anyone. The doctors and nurses have done absolutely nothing. They have done nothing with my mother who came in with chest pains and super high blood pressure. There is a girl with pneumonia who's vitals have not even been checked, they gave her a blanket and left her in a hallway. User ( 14:20) We're going on 10 hours in the ER. These nurses aren't caring or compassionate. Go to a different ER or a different Presbyterian if you actually want to be treated. When the nurse asked her what happened my mother told her the truth and the nurse told her to "come up with a better story" this ER is probably the worst in town. Thank you so much for a wonderful experience User ( 07:52) My mom went here for a leg injury that was making her sob to the point she couldn't even speak. The hospital itself was clean and beautiful inside. The nurse after hearing this called my doctor for me and cleared it for me to have a night in the hospital so I did not have to go home alone! Plus, everything was wonderful, the nurses and techs were absolutely more than I could ask for. User ( 03:15) I was there for a rather minor Day Surgery, and was ready to go home and be alone that night because my husband had to be out of town. I would recommend this facility to anyone needing assistance. The NP Catherine was efficient and truly outstanding. I’ve never had such a pleasant experience in an emergency room ever! The staff was friendly, considerate, showed compassion and were on top of their game. My appointment was at 9 am Friday if anyone was wondering, so if you're worried about the wait time, go in early! User ( 23:56) Went to the ER early Monday morning and the staff was amazing. I'm glad i chose this place as my primary clinic. I arrived 30 mins early for the paper work, got checked in about 10-15 mins and didn't have to wait no more than 5 to 10 to get called up. Great service, i got checked in right after my first time patient papers, which got done very quickly. What Other Say: User ( 12:46) Absolutely enjoyed my visit in the family practice and medicine building.
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